Refund policy

Overview

MODERNCUFF aims to provide a smooth and satisfying shopping experience. This policy explains the conditions under which returns, replacements, or refunds may be accepted.

---

Eligibility for Returns

Returns are accepted only if the product is received in a damaged, defective, or incorrect condition. Items must be unused, unwashed, and in original packaging with all tags intact.

---

Return Request Process

Customers must raise a return request within 14 days of delivery by contacting us with clear images or videos of the issue. Once verified, further instructions will be shared.

---

Refunds

Approved refunds are processed only after the returned item is received and inspected. Refunds are issued to the original payment method and may take 3 to 5 business days to reflect.

---

Non-Returnable Items

Products showing signs of use, damage after delivery, or issues reported beyond the allowed timeframe are not eligible for return or refund.

---

Contact Us

For return or refund queries, contact us at support@moderncuff.com. We aim to respond to all queries within 24–48 business hours.